RELATIONSHIP MANAGEMENT OFFICER

Performance and specifications Ad details Job Description • Continuously source for new business opportunities and liability generation • Identify customer needs and proactively seek to provide products/services to meet the identified needs • Review applications for customer service and make appropriate recommendations • Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis • Analyze and screen applications for customer based on the product and service procedures • Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels • Perform other duties as may be assigned by Management or supervisor Skills / Competence Required • Proficiency in MS Office suit- Excel spread sheet, power point etc • Deposited liability generation • Credit knowledge • Analytically • Basic customer service orientation • Good communication and interpersonal skills • Good customer service skills • Good problem solving skills • Good documentation and record keeping • Good reading and listening skills • Good dress sense Educational Qualification • HND Graduate only (Minimum Lower Credit) • NYSC Certificate or exemption letter • Must reside in Lagos • Experience in customer relation management the consulting industry will be an added advantage METHOD OF APPLICATION Only Interested & Qualified candidates should forward their Resume to the email address ignitlyteconsult@yahoo.com OR send Names, Phone No, Email address, Location and Qualification to the HR on 09090913749